Why Digitizing Core Processes Became Urgent in 2020
Many enterprises entered 2020 with partially digitized operations. When teams moved remote, manual approvals, physical documents, and offline processes became major bottlenecks.
Digitizing core processes was no longer about efficiency—it was about operational survival.
Processes That Needed Immediate Digitization
Enterprises focused on:
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Approval workflows
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Finance and vendor processes
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HR and employee management
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Customer service operations
Digital workflows ensured continuity without physical dependency.
Benefits of Process Digitization
Organizations that digitized processes achieved:
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Faster turnaround times
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Improved transparency
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Reduced operational dependency on locations
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Better auditability and control
These benefits extended beyond the crisis.
Conclusion
In 2020, digitizing core processes shifted from a planned initiative to an immediate necessity. Enterprises that acted quickly gained long-term operational resilience.
Published on July 20, 2020
