TERMS & CONDITIONS

  1. STANDARD TERMS & CONDITIONS

    These are the standard Terms and Conditions, hereinafter referred as T&C applicable to all services and their contracts undertaken by OrisysIndia with its clients. Before you proceed further please read the entire T&C. By using our services or entitling OrisysIndia to provide services you agree to these terms and conditions. If you do not agree, please do not engage in our services. If you have any questions or apprehensions please feel free to contact us here.

  2. USE OF CONTENT & SERVICES OFFERED THROUGH THIS WEB SITE

    The design of this website and all text, graphics, information, content, and other material displayed on or that can be downloaded from this website are protected by copyright, trademark and other laws and may not be used except as permitted in these T&C or with prior written permission of the owner of such material.The website may be provided with contents like tutorials, open source materials and information for our clients/customers/general users, so the reuse, public display, and implementation of such information will not be restricted. But there are  limitations for reusing the copyrighted materials like information on services, taglines, logos, pictures or images displayed etc. Unauthorized usage of any such information or materials will be considered as an intrusion into privacy and  violation of  laws relating to copyright, trademark, publicity  and other laws and regulations when and wherever applicable. Under such conditions stringent legal actions will be taken without prior notice to the offender.

  3. OUR FEES & DEPOSITS

    As we are a company oriented to the service sector, our product rates are always flexible with respect to the client requirements and areas of expertise required in handling the client project.A 50% of the total agreed amount or pay or fees shall be paid in advance for each and every services acquired by a client  during the initial approval of our proposal. The remaining 50% shall be credited to us after the service is executed to the reasonable satisfaction of the client  subject to the terms of the “approval of work” and “rejected work” clauses.We reserve the right not to commence any work until the applicable fees or pay has been paid in full as per the agreement duly laid over above.These are the standard terms and conditions related to services provided by us and shall apply to all contracts and works undertaken by OrisysIndia for its clients.

  4. SUPPLY OF MATERIALS

    The client must supply all materials and information required by us to complete the work in accordance with any agreed specification. Such materials may include, but are not limited to, photographs, written copy, logos and other printed material. Where there is any delay in supplying these materials to us which leads to a delay in the completion of work, we have the right to extend any previously agreed deadlines by a reasonable amount.If by any reasons the material or information delivered by the client is found to be inappropriate or misleading and may bring legal consequences, OrisysIndia will never have any responsibility on the same. The authenticity and reliability of the information provided is the sole responsibility of the client and not of the company.If by any reasons it is required that the content are to be generated by the professionals of OrisysIndia, the company will charge the client an extra which will be as per a mutually agreed billing contract whereas  the clause for the authenticity of the information remains the same whereby the company will not bear any responsibility over the same.

  5. REFUND & CANCELLATION

    As our esteemed customer  we thank you for your interest in our services. Please read and understand the return and refund policy carefully as it will provide you with your rights and obligations regarding the services availed by you.We always keep high standards and efficiency in production, QC and delivery of our products and services so as to give a seamless experience to our customers. But if for any reasons beyond our control hinder our process then we won’t be able to do the same and in such cases the agreement or proposal shall remain cancelled and the fees or payments made till date will be settled as mutually agreed between both parties.If you come across any problem with our product or services then you are requested to contact our customer care before raising claims or refund, otherwise refund process won’t be initiated from our end.

  6. VARIATIONS

    We are pleased to offer you the opportunity to make revisions to the design. However, we have the right to limit the number of design proposals to a reasonable amount and may charge for additional designs if you make a change to the original design specification.

    Our development phase is flexible and allows certain variations to the original specification. However any major deviation from the specification will be charged at the rate of $100.00 per hour.

  7. PROJECT DELAYS AND CLIENT LIABILITY

    Any time frames or estimates that we give are contingent upon your full co-operation and complete and final content in photography for the work pages. During development there is a certain amount of feedback required in order to progress to subsequent phases. It is required that a single point of contact be appointed from your side and be made available on a daily basis in order to expedite the feedback process.

  8. APPROVAL OF WORK

    On completion of the work you will be notified and have the opportunity to review it. You must notify us in writing of any unsatisfactory points within 7 days of such notification. Any of the work which has not been reported in writing to us as unsatisfactory within the 7-day review period will be deemed to have been approved. Once approved, or deemed approved, work cannot subsequently be rejected and the contract will be deemed to have been completed and the 50% balance of the project price will become due.

  9. REJECTED WORK

    If you reject any of our work within the 7-day review period, or not approve subsequent work performed by us to remedy any points recorded as being unsatisfactory, and we, acting reasonably, consider that you have been unreasonable in any rejection of the work, we can elect to treat this contract as at an end and take measures to recover payment for the completed work.

  10. PAYMENT

    Upon completion of the 7-day review period, we will invoice you for the balance 50% fee of the project.

  11. WARRANTY BY YOU AS TO OWNERSHIP OF INTELLECTUAL PROPERTY RIGHTS

    You must obtain all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trade marks, or any other material that you supply to us to include in your website or web applications.

    You must indemnify us and hold us harmless from any claims or legal actions related to the content of your website.

  12. LICENSING

    Once you have paid us in full for our work we grant to you a license to use the website and its related software and contents for the life of the website.

  13. SEARCH ENGINES

    We do not guarantee any specific position in search engine results for your website. We perform basic search engine optimization according to current best practice.

  14. CONSEQUENTIAL LOSS

    We shall not be liable for any loss or damage which you may suffer which is in any way attributable to any delay in performance or completion of our contract, however that delay arises.

  15. DISCLAIMER

    To the full extent permitted by law, all terms, conditions, warranties, undertakings, inducements or representations whether express, implied, statutory or otherwise (other than the express provisions of these terms and conditions) relating in any way to the services we provide to you are excluded. Without limiting the above, to the extent permitted by law, any liability of OrisysIndia under any term, condition, warranty or representation that by law cannot be excluded is, where permitted by law, limited at our option to the replacement, re-repair or re-supply of the services or the payment of the cost of the services that we were contracted to perform.

  16. SUBCONTRACTING

    We reserve the right to subcontract any services that we have agreed to perform for you as we see fit.

  17. NON-DISCLOSURE

    We (and any subcontractors we engage) agree that we will not at any time disclose any of your confidential information to any third party.

  18. ADDITIONAL EXPENSES

    You agree to reimburse us for any requested expenses which do not form part of our proposal including but not limited to the purchase of templates, third party software, stock photographs, fonts, domain name registration, web hosting or comparable expenses.

  19. BACKUPS

    You are responsible for maintaining your own backups with respect to your website and we will not be liable for restoring any client data or client websites except to the extent that such data loss arises out of a negligent act or omission by us.

  20. OWNERSHIP OF DOMAIN NAMES AND WEB HOSTING

    We will supply to you account credentials for domain name registration and/or web hosting that we purchased on your behalf when you reimburse us for any expenses that we have incurred.

  21. GOVERNING LAW

    The agreement constituted by these terms and conditions and any proposal will be construed according to and is governed by the laws of Tasmania. You and OrisysIndia submit to the non-exclusive jurisdiction of the courts in and of Tasmania in relation to any dispute arising under these terms and conditions or in relation to any services we perform for you.

  22. CROSS BROWSER COMPATIBILITY

    By using current versions of well supported content management systems such as “Joomla”, we endeavour to ensure that the web sites we create are compatible with all current modern web browsers such as the most recent versions of Internet Explorer, Firefox, Google Chrome and Safari. Third party extensions, where used, may not have the same level of support for all browsers. Where appropriate we will substitute alternative extensions or implement other solutions, on a best effort basis, where any incompatibilities are found.

  23. E-COMMERCE

    You are responsible for complying with all relevant laws relating to e-commerce, and to the full extent permitted by law will hold harmless, protect, and defend and indemnify OrisysIndia and its subcontractors from any claim, penalty, tax, tariff loss or damage arising from your or your clients’ use of Internet electronic commerce.