Automotive dealers are the primary contacts for customers in the automobile industry. And, the customer should feel the delight from there for better conversions and a fast-paced growth graph in the business. For that, AUTOCOMS is all that you need to deal well with your buyers and prospects. AUTOCOMS is an automated CRM exclusively designed for automotive dealers.
Unlike other industries, automotive dealers are bound to deal with theircustomers for a longer period from enquiry to the end of the automobilelife cycle. That is why they should invest in an efficient CRM particularlydesigned for automotive dealers, and not a general CRM.
An automotive CRM is designed specifically to help customers to select the car befitting their requirements. Autocoms is customer service, sales, and marketing platform to assist customers in making the right choice while purchasing the car.
User-friendly automated dashboard and hence no deep technical proficiency required to handle AUTOCOMS
Dealers can build a well-organised database of customers and vehicle details.
Increase efficiency and reduce call centre manpower by integrating AUTOCOMS with the call centre department.
Follow up prospective customers via emails and messages.
Display caller history while the call is on hold.
AUTOCOMS will notify customers about service dates, status, warranty extension, insurance renewal etc.
Easy handling of callers by directing them to the right department.
Monitor customer care employee performance by recording feedback from customers.
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